Our Services

What We Offer

About Our Services

With more than 15 years of combined team experience, Bortlian Home Care provides residential care and community-based support for children and young people aged 16 to 18 who are referred by local authorities. Many of the individuals we support are unable to live at home due to a range of circumstances and therefore require safe, structured accommodation within the community.

Young people receiving support

Young People

Comprehensive support tailored to the unique needs of young people aged 16–18.

Supported accommodation

Dedicated Care and Support

Person-centred care delivered by experienced professionals around the clock.

Safe and welcoming home environment

Supported Accommodation

Safe, structured homes providing stability and a strong sense of community.

Specialist intervention and support

Specialist Intervention Services

Targeted support addressing complex individual needs through specialist partners.

Integrated care services

Integrated Services

Coordinated multi-agency approach ensuring comprehensive, joined-up care.

Young People

Tailored Support for Every Individual

Many young people in supported accommodation settings have experienced trauma, neglect, or significant disruption. Each child or young person is unique, so we provide tailored support that reflects their individual needs, personal history, and family circumstances.

Our full range of integrated services ensures that each young person receives the right level of support to achieve positive outcomes.

Our staff team is made up of skilled, approachable, and compassionate professionals who provide care and support around the clock. They are more than simply staff members — they are consistent, trusted adults who are committed to helping young people feel safe, understood, and supported.

Children receiving careSupported accommodation settings

Dedicated Care and Support

Supported Accommodation Settings

Our Supported Accommodation Settings offer a safe, stable, and welcoming environment for young people who have experienced trauma or neglect. Placement decisions are based on each young person's needs, ensuring they live in a home with the right level of support at the right time.

All young people have access to our full range of support services, including emotional and psychological support, education pathways, and employability guidance, helping them work toward their personal goals and long-term stability.

GIRFEC Framework

Getting It Right for Every Child

We follow the principles of the GIRFEC framework to ensure each young person receives personalised support that reflects their needs.

  • Personalised Support
  • Trauma-Informed Care
  • Individual Care Plans

Our Approach

What Makes Our Service Successful?

01

Dedicated Support

Our experienced and caring staff provide consistent practical and emotional support. They build strong and trusting relationships with the young people they work with, ensuring each individual feels valued and heard. Key workers provide continuity, allowing young people to form stable, supportive relationships.

02

Specialist Intervention Services

We work closely with external professionals who offer psychological assessments, therapeutic input, and specialist interventions where required. The multi-disciplinary expertise available allows Bortlian Home Care to take a rounded and comprehensive approach to supporting children and young people.

03

Integrated Services

Young people living in our homes benefit from a wide range of support services offered through Bortlian Home Care's integrated model. Our practice continues to develop with an increasing focus on trauma-informed care.

  • Educational referrals
  • Psychological and therapeutic support
  • Employability and training programmes
  • Housing and tenancy support
  • Supported transitions
04

Supported Transitions

When a young person is ready to move on from residential care, we offer structured transition support. This may involve returning to their family home or moving into independent or semi-independent living, depending on what is right for them.

Referrals

Make a Referral

We understand that finding the right care for your loved ones is crucial. Our dedicated team is here to provide compassionate, professional support tailored to individual needs.

If you know someone who could benefit from our services, we'd love to hear from you. Making a referral is simple and straightforward.

Make a Referral
Make a referral
Experienced care team at Bortlian Home Care
15+Years
Get In Touch

Our Experience

Over 15 Years of Combined Team Expertise

With more than 15 years of collective experience, the Bortlian Home Care team brings together skilled professionals from across health and social care to support children and young people with a wide range of complex needs. Throughout our journey, our commitment has stayed constant: delivering safe, personalised, and high-quality care to those who rely on us.

Our long-standing experience gives us a deep understanding of the difficulties many children and young people may encounter, whether related to trauma, emotional distress, disrupted education, or social challenges. Through a holistic and evidence-informed approach, we work with each young person to strengthen resilience, develop confidence, and build the practical skills they need to move forward positively.

As Bortlian Home Care continues to grow, we remain focused on raising standards, broadening our services, and improving outcomes. This ensures we can reach and support more children and young people across Greater London, Kent, and the surrounding communities.

Find Out How We Can Help

Our experienced team is ready to discuss how we can support the young people in your care.